Shipping Information
What are your delivery options?
We offer delivery services to customers within Lebanon. Delivery costs will be calculated at checkout based on the weight and size of the product and your location.
What is your return policy?
We offer a 30-day return policy for most products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our return and refund policy for more information.
How can I track my order?
Once your order has been processed and shipped, we will send you a confirmation email with tracking information. You can also track your order through your account page on our website.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, and cash on delivery.
FAQ
What are your business hours?
We are open from Monday to Friday, 9 am to 6 pm, and on Saturdays from 9 am to 1 pm.
What types of appliances do you sell?
We sell a comprehensive range of electric appliances, including refrigerators, washing machines, air conditioners, dishwashers, microwaves, ovens, and small appliances.
Do you offer installation services?
Yes, we offer installation services for most of the appliances we sell. You can choose to add installation services to your purchase during checkout.
What if I have a problem with my order?
If you have any problems with your order, please contact our customer service team at [insert contact information]. We will do our best to resolve any issues as quickly as possible.
What if the product I want is out of stock?
If the product you want is out of stock, you can sign up for our email alerts to be notified when it becomes available again. You can also contact our customer service team for more information on when the product will be back in stock.
Do you offer any warranties on your products?
Yes, we offer warranties on most of the products we sell. The length and terms of the warranty will vary depending on the product. Please refer to the product page or contact our customer service team for more information.