Chreiteh

Welcome to Chreiteh Spares and Maintenance’s online shopping website. These terms and conditions govern your use of this website, including the purchase of products and services through this website. By using this website and/or placing an order for products or services, you agree to be bound by these terms and conditions.

Ordering

  • To place an order, you must be at least 18 years of age and have a valid credit or debit card issued by a bank acceptable to us. By placing an order, you are offering to purchase a product or service and are subject to availability and acceptance by us.
  • We reserve the right to refuse or cancel an order at any time for any reason, including but not limited to product or service availability, errors in product or service descriptions or prices, or errors in your order.
  • We will send you an email acknowledging receipt of your order. This email does not constitute acceptance of your order. Acceptance of your order and formation of the contract of sale between us and you will only occur when we send you a confirmation email that the products or services have been dispatched to you.

Pricing and payment

  • All prices are listed in Lebanese Pounds (LBP) and include VAT.
  • Payment must be made in full at the time of placing your order.
  • We accept payment by credit or debit card, PayPal, and cash on delivery (COD). Payment must be made in LBP.
  • If you choose to pay by COD, you must pay the full amount in cash upon delivery of the products or services.

Delivery

  • We offer delivery within Lebanon only.
  • We aim to dispatch all orders within 48 hours of confirmation of your order, subject to availability of the products or services.
  • Delivery times may vary depending on your location and the delivery method chosen.
  • We will notify you of the expected delivery date and time when we confirm your order.
  • We are not liable for any delay in delivery caused by a third-party delivery service.

Returns and refunds

  • If you are not satisfied with your purchase, you may return the product or service for a refund or exchange within 7 days of receiving it. The product or service must be unused and in its original packaging.
  • To initiate a return, please contact us by email or phone to obtain a return authorization number.
  • You will be responsible for the cost of returning the product or service to us, unless the product or service is faulty or not as described.
  • Refunds will be issued within 14 days of receipt of the returned product or service, using the same method of payment as used for the original purchase.

Liability

  • Our liability to you in connection with any product or service purchased through this website is strictly limited to the purchase price of that product or service.
  • We are not liable for any indirect or consequential loss or damage, including but not limited to loss of income, profits, or business, arising out of the use of this website or the purchase of any product or service through this website.

Governing law and jurisdiction

  • These terms and conditions shall be governed by and construed in accordance with the laws of Lebanon.
  • Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Lebanese courts.

Modifications

We reserve the right to modify these terms and conditions at any time without notice to you.